We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
Very easy process to join, good communication from the team by telephone and email. Certificate received very quickly which helped complete our RECC application. Very happy.
Great Company to work with.
Brilliant to be associated with Qualitymark.
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
Fantastic service and we are delighted to be able to offer this to our customers.
Very professional and fast approach. Queries were resolved very quickly.
“The Qualitymark team are friendly and helpful. We love the ease with which we can raise deposit and workmanship insurance certificates. This is the best provider we have used in our 17 years of trading.”
“Easy process to complete procedure – very helpful staff when needed.”
Sharon and Gemma have been great in helping us in the process and we look forward to working with them over the coming years. It has been made really simple and they were super responsive to our queries.
“Great company to deal with, always only a phone call away if you need any advice. Would highly recommend this company for anyone considering using insurance backed guarantees for home improvements.”
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
Very Efficient and Fast on Boarding Process. Sharon was very helpful.
“I have worked closely with Qualitymark Protection for many years. Having dealt with Dan, Clint, and Mark to provide our customers with peace of mind has always been a pleasure. I would have no hesitation in recommending QMP for all of your IBG needs.”
Great service always helpful highly recommend.
“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
I found the website to be plain speaking and informative. The application process was straightforward and was followed up by a telephone call for further info. I particularly appreciated being able to call a number and speak to someone directly for an immediate answer rather than having to email and wait. The application was processed very quickly and although Qualitymark had not been my first choice of IBG provider I am now very happy that we opted for them.
Great company, the accreditation process was very easy aswell as making amendments.
“We have been using Qualitymark for a number of years and can certainly say the whole team are superb. Keep up the good work.”
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
Excellent communication.Friendly people . Good follow up.
Great prices, and the support is excellent.
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
Easy to use system. Have your own personal contact. Respond to queries efficiently.
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
“I have been dealing with Mark recently regarding policies and his knowledge and help have been fantastic. I would definitely recommend using this company.”
I had a great registration experience with Qualitymark Protection. The staff was knowledgeable and friendly, and they made the process easy and stress-free. Highly recommended!
I do not usually write reviews … However, Qualitymark have gone above and beyond my expectations, although my company ASK Energy Solutions Ltd is new on the market, I was met with outstanding professionalism and respect. The entire application process was handled in a polite manner, while also keeping fully efficient commination by keeping me updated the entire way. I have previously used QMP when working with another company and know their excellent customer service extends not only through the initial application but beyond.
Easy to process guarantees on the online account and great information.
“Great company to work with, Website is easy to use, and our Relationship Manager is very helpful if I have any issues/queries.”
Once again QMP have help me expand my credibility by increasing the services that we can offer IBG’s on. This has had a massively positive effect on our business and was an effortless process done over one email. Thanks again guys your help is much appreciated.
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
Excellent response time, professional and friendly service.
Great value for money and peace of mind for our customers with an Insurance Backed Guarantee.
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
Great company!
“Brilliant service easy to use very helpful company all-round would definitely recommend,”
“Really easy to use, very professional, and always on hand to help with any amendments in case an error is made. Highly recommended for insurance back guarantees.”
Always a pleasure when dealing with my business manager at Qualitymark Protection. He’s on the ball and always very happy to assist whenever we have any queries. Highly recommend.
Made the process smooth and easy, very happy.
Would highly recommend this company as they are 1st class. The process was made very easy as the staff are so helpful and friendly.
“Nice and easy registration and friendly staff thanks for the pain-free signup.”
Very quick response time.
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
All pleasant and polite when I have spoken to Clint or any other member of the team.
Problems are always sorted there and then, when possible, if not asap.
Customer service is exceptional.
Really helpful from conception, extremely knowledgeable and happy to offer assistance when needed, once registered the portal access was straightforward and immediate. would recommend to anyone requiring IBGs.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.