“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
Easy to use system. Have your own personal contact. Respond to queries efficiently.
“We have been using Qualitymark for a number of years and can certainly say the whole team are superb. Keep up the good work.”
Fantastic company to work with.
I had a great registration experience with Qualitymark Protection. The staff was knowledgeable and friendly, and they made the process easy and stress-free. Highly recommended!
Very helpful company and easy to set up the account.
“We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy-to-use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!”
“Easy to use website for registration and helpful customer service whenever advice is needed. Offering Insurance protection for home improvements with Qualitymark gives customers peace of mind for complete job satisfaction.”
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
Customer service is exceptional.
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
All pleasant and polite when I have spoken to Clint or any other member of the team.
Problems are always sorted there and then, when possible, if not asap.
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
Very good working relationship with this Company. Easy to use website. Very friendly and helpful employees.
Brilliant to be associated with Qualitymark.
“Great service and portal, easy to use to obtain guarantees.”
“Very helpful and professional staff; you always feel like nothing is too much trouble. Their service and their website is very efficient and I am very happy I chose them for our deposit protection and IBG insurance.”
“The Qualitymark team are friendly and helpful. We love the ease with which we can raise deposit and workmanship insurance certificates. This is the best provider we have used in our 17 years of trading.”
Made the process easy and seamless. Highly recommended.
Great business to work with, definitely recommended.
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
Qualitymark has been an absolute pleasure to deal with and the service they offer is second to none, my customers are much happier knowing that they have the security (should anything happen to us) that the works they have paid for are still protected and insured. On top of this, I seem to be getting more success when quoting as the insurance back guarantee often sways them to use us rather than another company.
I strongly recommend!
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
Really helpful from conception, extremely knowledgeable and happy to offer assistance when needed, once registered the portal access was straightforward and immediate. would recommend to anyone requiring IBGs.
Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
“Really easy to use, very professional, and always on hand to help with any amendments in case an error is made. Highly recommended for insurance back guarantees.”
Received a great service from Sharon in signing up with Qualitymark, kept in touch and answered all questions promptly. Would highly recommend.
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
Very quick response time.
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
Good admin, easy to deal with them, and the deliver a great service. Recommended for anyone wanting long-term product protection.
“Nice and easy registration and friendly staff thanks for the pain-free signup.”
Sharon and Gemma have been great in helping us in the process and we look forward to working with them over the coming years. It has been made really simple and they were super responsive to our queries.
Great Company to work with.
Easy portal access & great insurance with plain English wording.
“Great company to work with, very easy to do business with. Our account manager is professional, helpful, and good fun to talk to.”
Easy to use service, good communication from the team.
“Quality Mark have always been a great company to work with they are competent, have a great business model, and assist with the right accreditations for our company. All staff are helpful and polite, would highly recommend it!”
“Brilliant service easy to use very helpful company all-round would definitely recommend,”
Proud to be an approved Qualitymark protection installer and always use this insurance company to register my customers jobs and give my customers an insurance backed guarantee and warranty on my workmanship when I’m insulating my customers homes and making them energy efficient. Great communication and customer service and a pleasure to work with.
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
“Qualitymark is an easy way for me to obtain insurance backed warranties that work along with manufacturers warranty’s giving my customers peace of mind when having a new flat roof installed.”
Would highly recommend this company as they are 1st class. The process was made very easy as the staff are so helpful and friendly.
Great company, who always take time to help! Clint Walker, Communications Director, is always on the other end of the phone if I need any advise.
Thank you QMP!
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. 👍
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
Really good customer service, Sharon walked us via the complete process.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.