Fantastic company to work with.
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
We support a vast range of home improvement types, including but not limited to:
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Complete our online application form.
Your application is reviewed by our accreditation team.
Applications take 5-7 working days to process.
What our Installers say…
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
Great prices, and the support is excellent.
“Really easy to use, very professional, and always on hand to help with any amendments in case an error is made. Highly recommended for insurance back guarantees.”
Very easy process to join, good communication from the team by telephone and email. Certificate received very quickly which helped complete our RECC application. Very happy.
“Very easy to use and economical warranty system, instantaneous quotes, and immediate cover. Love it.”
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
As a company we have been really particular in who we work with especially when it comes to quality. This is a great company to work with.
Good admin, easy to deal with them, and the deliver a great service. Recommended for anyone wanting long-term product protection.
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
Great service from sharon, really helpful.
“Qualitymark is great for ourselves from a business point of view. We switched over to them a year ago and wouldn’t go back elsewhere. It works perfect for what we need and want for our customers.”
“Great service and portal, easy to use to obtain guarantees.”
Sharon has been so helpful for getting my business on board for damp proofing guarantees.
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
Since we became affiliated with this company, I have always thought that what this company offers should be enforced by government. This would then force the incompetent companies into hiding, and allow only the good to show through. What this company offers, and the ease of which it can be applied to businesses and homeowners alike, is a complete peace of mind feeling.
Excellent response time, professional and friendly service.
Have been working with Qualitymark Protection for some time now. excellent service with great staff. They’re always happy to help. Can’t recommend this company. enough!!!!
Great service from the Qualitymark team. Always available for assistance. 5 Stars.
“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
Great company, the accreditation process was very easy aswell as making amendments.
“Brilliant Easy to use system , staff are always on hand to help easy to get through to.”
Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
Once again QMP have help me expand my credibility by increasing the services that we can offer IBG’s on. This has had a massively positive effect on our business and was an effortless process done over one email. Thanks again guys your help is much appreciated.
Excellent communication.Friendly people . Good follow up.
Great Company to work with.
Would highly recommend this company as they are 1st class. The process was made very easy as the staff are so helpful and friendly.
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
“Qualitymark is an easy way for me to obtain insurance backed warranties that work along with manufacturers warranty’s giving my customers peace of mind when having a new flat roof installed.”
I had a great registration experience with Qualitymark Protection. The staff was knowledgeable and friendly, and they made the process easy and stress-free. Highly recommended!
Very quick response time.
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
Great information provided, and an easy setup process.
Sharon and Gemma have been great in helping us in the process and we look forward to working with them over the coming years. It has been made really simple and they were super responsive to our queries.
Very good working relationship with this Company. Easy to use website. Very friendly and helpful employees.
Very helpful company and easy to set up the account.
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
Very Efficient and Fast on Boarding Process. Sharon was very helpful.
Great business to work with, definitely recommended.
“Fantastic company to be associated with. Offers an extra level of professionalism to the business/service we provide but also an added level of protection/reassurance and peace of mind to the customer that we are delivering to. Well worth considering if you are a business looking for work as it demonstrates your commitment to the customer. Great job guys!”
Qualitymark Protection has helped us to offer a premium service to our clients, efficient, professional, and knowledgeable… a refreshing insurance experience.
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. 👍
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Click HERE to start your application.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
When submitting registrations, policies are digitally sent in under 60 seconds to the homeowner. There is no additional paperwork needed to be completed by both parties.
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.