Easy to use service, good communication from the team.
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“Qualitymark is an easy way for me to obtain insurance backed warranties that work along with manufacturers warranty’s giving my customers peace of mind when having a new flat roof installed.”
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
Made the process smooth and easy, very happy.
Easy to process guarantees on the online account and great information.
It is a pleasure to work with Qualitymark Protection. Great customer service. Everything is on time. No delay by phone or email. Easy to use. Кeep it up.
Great company!
Great communication and service. We have been using Qualitymark Protection for a while now and it’s really helped our company to give customers peace of mind that we are backed by them.
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
Very Efficient and Fast on Boarding Process. Sharon was very helpful.
“I have worked closely with Qualitymark Protection for many years. Having dealt with Dan, Clint, and Mark to provide our customers with peace of mind has always been a pleasure. I would have no hesitation in recommending QMP for all of your IBG needs.”
“Easy process to complete procedure – very helpful staff when needed.”
“Nice and easy registration and friendly staff thanks for the pain-free signup.”
Very professional and fast approach. Queries were resolved very quickly.
“Very easy to use and economical warranty system, instantaneous quotes, and immediate cover. Love it.”
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
Great prices, and the support is excellent.
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
Once again QMP have help me expand my credibility by increasing the services that we can offer IBG’s on. This has had a massively positive effect on our business and was an effortless process done over one email. Thanks again guys your help is much appreciated.
I had a great registration experience with Qualitymark Protection. The staff was knowledgeable and friendly, and they made the process easy and stress-free. Highly recommended!
All pleasant and polite when I have spoken to Clint or any other member of the team.
Problems are always sorted there and then, when possible, if not asap.
“Fantastic company to be associated with. Offers an extra level of professionalism to the business/service we provide but also an added level of protection/reassurance and peace of mind to the customer that we are delivering to. Well worth considering if you are a business looking for work as it demonstrates your commitment to the customer. Great job guys!”
Great experience dealing with Qualitymark Protection, the application was simple. Sharon was helpful and made the process easy.
Great business to work with, definitely recommended.
Great company, who always take time to help! Clint Walker, Communications Director, is always on the other end of the phone if I need any advise.
Thank you QMP!
“Quality Mark have always been a great company to work with they are competent, have a great business model, and assist with the right accreditations for our company. All staff are helpful and polite, would highly recommend it!”
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
“Great company to deal with, always only a phone call away if you need any advice. Would highly recommend this company for anyone considering using insurance backed guarantees for home improvements.”
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
Always a pleasure when dealing with my business manager at Qualitymark Protection. He’s on the ball and always very happy to assist whenever we have any queries. Highly recommend.
“I have been dealing with Mark recently regarding policies and his knowledge and help have been fantastic. I would definitely recommend using this company.”
Great value for money and peace of mind for our customers with an Insurance Backed Guarantee.
Really helpful from conception, extremely knowledgeable and happy to offer assistance when needed, once registered the portal access was straightforward and immediate. would recommend to anyone requiring IBGs.
Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
Great Company and provided just what we needed. Thanks!
“Always a positive experience when dealing with Qualitymark Protection. I would recommend it to anyone.”
Proud to be an approved Qualitymark protection installer and always use this insurance company to register my customers jobs and give my customers an insurance backed guarantee and warranty on my workmanship when I’m insulating my customers homes and making them energy efficient. Great communication and customer service and a pleasure to work with.
I found the website to be plain speaking and informative. The application process was straightforward and was followed up by a telephone call for further info. I particularly appreciated being able to call a number and speak to someone directly for an immediate answer rather than having to email and wait. The application was processed very quickly and although Qualitymark had not been my first choice of IBG provider I am now very happy that we opted for them.
Brilliant to be associated with Qualitymark.
Easy portal access & great insurance with plain English wording.
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
“Brilliant service easy to use very helpful company all-round would definitely recommend,”
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
“Great service and portal, easy to use to obtain guarantees.”
Really good customer service, Sharon walked us via the complete process.
Great service always helpful highly recommend.
Great service from sharon, really helpful.
Good admin, easy to deal with them, and the deliver a great service. Recommended for anyone wanting long-term product protection.
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.