Very helpful company and easy to set up the account.
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
Great Company and provided just what we needed. Thanks!
I found the website to be plain speaking and informative. The application process was straightforward and was followed up by a telephone call for further info. I particularly appreciated being able to call a number and speak to someone directly for an immediate answer rather than having to email and wait. The application was processed very quickly and although Qualitymark had not been my first choice of IBG provider I am now very happy that we opted for them.
I do not usually write reviews … However, Qualitymark have gone above and beyond my expectations, although my company ASK Energy Solutions Ltd is new on the market, I was met with outstanding professionalism and respect. The entire application process was handled in a polite manner, while also keeping fully efficient commination by keeping me updated the entire way. I have previously used QMP when working with another company and know their excellent customer service extends not only through the initial application but beyond.
“Very helpful and professional staff; you always feel like nothing is too much trouble. Their service and their website is very efficient and I am very happy I chose them for our deposit protection and IBG insurance.”
“Easy to use website for registration and helpful customer service whenever advice is needed. Offering Insurance protection for home improvements with Qualitymark gives customers peace of mind for complete job satisfaction.”
Great business to work with, definitely recommended.
Excellent service, nothing too much of a problem.
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
All pleasant and polite when I have spoken to Clint or any other member of the team.
Problems are always sorted there and then, when possible, if not asap.
Very quick response time.
Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
Easy to use service, good communication from the team.
“I have worked closely with Qualitymark Protection for many years. Having dealt with Dan, Clint, and Mark to provide our customers with peace of mind has always been a pleasure. I would have no hesitation in recommending QMP for all of your IBG needs.”
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. 👍
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
Great prices, and the support is excellent.
Sharon has been so helpful for getting my business on board for damp proofing guarantees.
Really good customer service, Sharon walked us via the complete process.
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
Once again QMP have help me expand my credibility by increasing the services that we can offer IBG’s on. This has had a massively positive effect on our business and was an effortless process done over one email. Thanks again guys your help is much appreciated.
Great service from the Qualitymark team. Always available for assistance. 5 Stars.
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
Very professional and fast approach. Queries were resolved very quickly.
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
“Very easy to use and economical warranty system, instantaneous quotes, and immediate cover. Love it.”
Great company, who always take time to help! Clint Walker, Communications Director, is always on the other end of the phone if I need any advise.
Thank you QMP!
Very easy process to join, good communication from the team by telephone and email. Certificate received very quickly which helped complete our RECC application. Very happy.
“Qualitymark is great for ourselves from a business point of view. We switched over to them a year ago and wouldn’t go back elsewhere. It works perfect for what we need and want for our customers.”
Fantastic service and we are delighted to be able to offer this to our customers.
Customer service is exceptional.
Great company, the accreditation process was very easy aswell as making amendments.
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
Great experience dealing with Qualitymark Protection, the application was simple. Sharon was helpful and made the process easy.
“The Qualitymark team are friendly and helpful. We love the ease with which we can raise deposit and workmanship insurance certificates. This is the best provider we have used in our 17 years of trading.”
“Qualitymark is an easy way for me to obtain insurance backed warranties that work along with manufacturers warranty’s giving my customers peace of mind when having a new flat roof installed.”
Brilliant to be associated with Qualitymark.
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
Made the process easy and seamless. Highly recommended.
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
Great company!
Excellent response time, professional and friendly service.
“We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy-to-use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!”
“Great company to work with, Website is easy to use, and our Relationship Manager is very helpful if I have any issues/queries.”
Very good working relationship with this Company. Easy to use website. Very friendly and helpful employees.
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
Fantastic company to work with.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.