Very quick response time.
Qualitymark Protection provides insurance backed guarantees for solar PV, heat pump, EV charging points and other renewable technologies.
We are recognised as an appropriate Insurance Backed Guarantee provider by MCS & Renewable Energy Consumer Code. We are also the only TrustMark Approved financial protection provider that offers financial protection for renewable technologies.
How Does a Renewable IBG work?
When a renewable technology installation is complete, such as solar PV or a heat pump, the engineer will provide a guarantee to the homeowner. This guarantee will confirm a period of cover, in the unlikely event that something is faulty with the installation. The engineer/installer will also provide additional information about product guarantees too.
The insurance backed guarantee is slightly different to the original guarantee, in that it underpins it, in the event that the engineer/installer goes out of business and is unable to honour their written guarantee.
Why do I need an IBG?
The IBG is a mandatory requirement needed to become MCS-certified and to be onboarded with the Renewable Energy Consumer Code (RECC). Additionally, for those installers that are also TrustMark Registered, they are also expected to provide their customer with the appropriate level of financial protection.
Installers that may be installing under various government-funded schemes are also required to provide financial protection in the form of insurance backed guarantees. This is needed to receive the funding.
We support a vast range of renewable products, including but not limited to:
What our installers say...
Great prices, and the support is excellent.
Faultless service very clear information and service customers require.
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
“Great company to work with, very easy to do business with. Our account manager is professional, helpful, and good fun to talk to.”
Have been working with Qualitymark Protection for some time now. excellent service with great staff. They’re always happy to help. Can’t recommend this company. enough!!!!
Really good customer service, Sharon walked us via the complete process.
Very professional and fast approach. Queries were resolved very quickly.
Fantastic service and we are delighted to be able to offer this to our customers.
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of financial stability and installation competency.
Complete our online application form.
Your application is reviewed by our accreditation team.
Applications take 5-7 working days to process.
Frequently Asked Questions
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.