Very easy process to join, good communication from the team by telephone and email. Certificate received very quickly which helped complete our RECC application. Very happy.
Renewable Technology Insurance Backed Guarantee
Qualitymark Protection provides insurance backed guarantees for solar PV, heat pump, EV charging points and other renewable technologies.
We are recognised as an appropriate Insurance Backed Guarantee provider by MCS & Renewable Energy Consumer Code. We are also the only TrustMark Approved financial protection provider that offers financial protection for renewable technologies.
How Does a Renewable IBG work?
When a renewable technology installation is complete, such as solar PV or a heat pump, the engineer will provide a guarantee to the homeowner. This guarantee will confirm a period of cover, in the unlikely event that something is faulty with the installation. The engineer/installer will also provide additional information about product guarantees too.
The insurance backed guarantee is slightly different to the original guarantee, in that it underpins it, in the event that the engineer/installer goes out of business and is unable to honour their written guarantee.
Why do I need an IBG?
The IBG is a mandatory requirement needed to become MCS-certified and to be onboarded with the Renewable Energy Consumer Code (RECC). Additionally, for those installers that are also TrustMark Registered, they are also expected to provide their customer with the appropriate level of financial protection.
Installers that may be installing under various government-funded schemes are also required to provide financial protection in the form of insurance backed guarantees. This is needed to receive the funding.
We support a vast range of renewable products, including but not limited to:
Heat Pumps
Solar PV
EV Charging Points
Battery Storage
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What our installers say...
Great service from the Qualitymark team. Always available for assistance. 5 Stars.
It is a pleasure to work with Qualitymark Protection. Great customer service. Everything is on time. No delay by phone or email. Easy to use. Кeep it up.
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. 👍
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
Really good customer service, Sharon walked us via the complete process.
I found the website to be plain speaking and informative. The application process was straightforward and was followed up by a telephone call for further info. I particularly appreciated being able to call a number and speak to someone directly for an immediate answer rather than having to email and wait. The application was processed very quickly and although Qualitymark had not been my first choice of IBG provider I am now very happy that we opted for them.
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
Great company!
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
Frequently Asked Questions
Qualitymark insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers. To join, you must first submit our online application form.
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.