Made the process smooth and easy, very happy.
National Energy Grant Limited
Insulation Insurance Backed Guarantees
Qualitymark Protection is a leading provider of insulation insurance backed guarantees, covering cavity wall insulation, external wall insulation, loft insulation, room-in-roof insulation, underfloor insulation and more…
We are a TrustMark Approved financial protection provider and work closely with insulation systems providers to ensure that consumers are supplied with the appropriate guarantees by our Accredited Installers.
How Does an Insulation IBG work?
When an insulation project is complete the installer will provide homeowners with documentation that will contain product guarantees and their own written guarantee. The written guarantee will outline a guarantee period, during which the installer will return to fix any faults.
The insurance backed guarantee underpins the installer’s written guarantee and comes into effect if the installer ceases to trade and is unable to honour their written guarantee. In this instance, the homeowner will then have the ability to make a claim through the IBG to have the work rectified.
Why do I need an IBG?
For those that may be installing insulation through the various government schemes, an insurance backed guarantee is a mandatory requirement to receive the funding.
Any TrustMark Registered businesses are also expected to provide their customers with an appropriate level of financial protection. Additionally, it is a mandatory requirement that all 25-year ECO measures, as listed below, are accompanied by a TrustMark approved appropriate guarantee. Qualitymark Protection is a TrustMark approved financial protection provider.
External Wall Insulation, Internal Wall Insulation, Cavity Wall Insulation, Hybrid Wall Insulation, Park Home Insulation, Room-in-Roof Insulation, Under Floor Insulation.
We support a vast range of insulation products, including but not limited to:
External Wall
Cavity Wall
Room In Roof
Loft
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What our installers say...
Really good customer service, Sharon walked us via the complete process.
Very professional and fast approach. Queries were resolved very quickly.
“We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy-to-use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!”
Great service from the Qualitymark team. Always available for assistance. 5 Stars.
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. ?
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
Great business to work with, definitely recommended.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
Frequently Asked Questions
Qualitymark insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers. To join, you must first submit our online application form.
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.