The Newsroom

One year after achieving its first ISO 9001 certification, Qualitymark Protection is pleased to announce it has achieved recertification of ISO 9001, a recognised international standard that sets the benchmark for effective quality management systems.

If you’ve kept pace with our news, you’ll have seen that Qualitymark Protection recently celebrated a major milestone. This year marks 30 years of Qualitymark Protection, reflecting three decades of commitment to financial protection within the home improvement industry for consumers and installers alike.

Qualitymark Protection is celebrating its 30^th anniversary marking three decades of helping homeowners protect their investments while supporting installers across the UK’s home improvement sector.

Installers often assume all guarantees offer similar financial protection, but they vary legally and regulatorily. Differences become clear when issues arise, like an exit or provider failure. Understanding these is crucial not only for homeowners but for installers whose reputation and compliance depend on protections. Qualitymark Protection aims to ensure consumer protection and installer confidence by clarifying regulated versus unregulated guarantees.

The UK Government has launched the £15 billion Warm Homes Plan, described as the biggest home‑upgrade programme in British history. This announcement marks a move from multiple short-term upgrade schemes, such as Energy Company Obligation, to a single long-term framework for home energy upgrades.

ECO is a government-backed scheme designed to improve the energy efficiency of homes in the UK and reduce fuel poverty. This ECO scheme has been a cornerstone of the retrofit market, driving long-term demand for measures such as insulation, heating upgrades, and whole-house retrofits. As a result, changes to the scheme have a direct and significant impact on installer confidence and workforce planning across the sector.

Qualitymark Protection Ltd confirms that its Managing Director, Scott Day, will be appointed to the board of QURE Group Ltd as a Director.

This appointment does not change the operation, independence, or purpose of QURE Group. QURE Group will continue to operate as a standalone company, with day-to-day management led by Head of Operations, Fiona Reeves, and delivered by the QURE Group team.

Qualitymark Protection is sharing information about Greenworkx, an education technology company providing digital learning resources for the energy and home improvement sectors. Greenworkx aims to support workforce development in the UK’s transition to net zero, on a mission to power 10 million people in green jobs in 10 years.

Qualitymark Protection is pleased to announce it has achieved ISO 9001 certification – a recognised international standard that sets the benchmark for effective quality management systems.

Running a business isn’t just about getting the job done, it’s about wearing multiple hats each day. One moment, you’re on-site handling an installation; the next, you’re crunching numbers, managing invoices, or figuring out how to market your services.

Scott has now been leading Qualitymark Protection as Managing Director for several months, overseeing the company’s daily operations and ensuring that its strong reputation for providing robust consumer financial protection continues to thrive.

Qualitymark Protection is delighted to announce the appointment of Scott Day as their new Managing Director.

Scott will take full responsibility for the leadership and development of Qualitymark Protection, playing a key role in the continued growth and success of the business.

Qualitymark Protection are delighted to announce the release of the updated and improved Registration Hub (RegHub) for QMP accredited installers of domestic home improvements.

This significant system update is designed to help reduce administration time whilst improving user experience. The new system builds on the foundations of the predecessor, but with added improvements in all aspects.

Qualitymark Protection and SWIP are implementing a new warranty submission process, where Qualitymark Protection insurance backed guarantees will be lodged against SWIP Insulation systems.

We catch up with the Scott Borthwick Director of Borthwick Group to find out how they continue to show significant growth through ECO4, what it means to them to be an Accredited Installer with Qualitymark Protection and why they use insurance backed guarantees.