Very helpful company and easy to set up the account.
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“Very easy to use and economical warranty system, instantaneous quotes, and immediate cover. Love it.”
“Easy to use website for registration and helpful customer service whenever advice is needed. Offering Insurance protection for home improvements with Qualitymark gives customers peace of mind for complete job satisfaction.”
Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
Excellent communication.Friendly people . Good follow up.
Qualitymark has been an absolute pleasure to deal with and the service they offer is second to none, my customers are much happier knowing that they have the security (should anything happen to us) that the works they have paid for are still protected and insured. On top of this, I seem to be getting more success when quoting as the insurance back guarantee often sways them to use us rather than another company.
I strongly recommend!
Great information provided, and an easy setup process.
Excellent service, nothing too much of a problem.
Great service from the Qualitymark team. Always available for assistance. 5 Stars.
“Nice and easy registration and friendly staff thanks for the pain-free signup.”
Qualitymark Protection has helped us to offer a premium service to our clients, efficient, professional, and knowledgeable… a refreshing insurance experience.
Great company, the accreditation process was very easy aswell as making amendments.
Great company, who always take time to help! Clint Walker, Communications Director, is always on the other end of the phone if I need any advise.
Thank you QMP!
“We have been working with Qualitymark for some time now, and find them an exceptional company to work with, they always keep us updated on any changes, I get a regular calls from Mark just checking all is good, and seeing if anything has changed, or needs updating. Would not want to work with any other companies to get our guarantees from.”
All pleasant and polite when I have spoken to Clint or any other member of the team.
Problems are always sorted there and then, when possible, if not asap.
Genuinely a great asset to our company and a vitally important offering that helps build trust between us and our customers.
Always on hand to assist with any issues and help grow our business.
Sharon has been so helpful for getting my business on board for damp proofing guarantees.
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
“Fantastic company to be associated with. Offers an extra level of professionalism to the business/service we provide but also an added level of protection/reassurance and peace of mind to the customer that we are delivering to. Well worth considering if you are a business looking for work as it demonstrates your commitment to the customer. Great job guys!”
Great prices, and the support is excellent.
Great company!
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
Very Efficient and Fast on Boarding Process. Sharon was very helpful.
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
“Easy process to complete procedure – very helpful staff when needed.”
Great Company and provided just what we needed. Thanks!
“Always a positive experience when dealing with Qualitymark Protection. I would recommend it to anyone.”
“Very helpful and professional staff; you always feel like nothing is too much trouble. Their service and their website is very efficient and I am very happy I chose them for our deposit protection and IBG insurance.”
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
Made the process smooth and easy, very happy.
“Really easy to use, very professional, and always on hand to help with any amendments in case an error is made. Highly recommended for insurance back guarantees.”
Customer service is exceptional.
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
Easy to use service, good communication from the team.
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
Great service from sharon, really helpful.
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
Always a pleasure when dealing with my business manager at Qualitymark Protection. He’s on the ball and always very happy to assist whenever we have any queries. Highly recommend.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
“I have worked closely with Qualitymark Protection for many years. Having dealt with Dan, Clint, and Mark to provide our customers with peace of mind has always been a pleasure. I would have no hesitation in recommending QMP for all of your IBG needs.”
Have been working with Qualitymark Protection for some time now. excellent service with great staff. They’re always happy to help. Can’t recommend this company. enough!!!!
Really helpful from conception, extremely knowledgeable and happy to offer assistance when needed, once registered the portal access was straightforward and immediate. would recommend to anyone requiring IBGs.
Received a great service from Sharon in signing up with Qualitymark, kept in touch and answered all questions promptly. Would highly recommend.
Very professional and fast approach. Queries were resolved very quickly.
Easy to process guarantees on the online account and great information.
Great experience dealing with Qualitymark Protection, the application was simple. Sharon was helpful and made the process easy.
Proud to be an approved Qualitymark protection installer and always use this insurance company to register my customers jobs and give my customers an insurance backed guarantee and warranty on my workmanship when I’m insulating my customers homes and making them energy efficient. Great communication and customer service and a pleasure to work with.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.