“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
Home Improvement Insurance Backed Guarantee
Qualitymark Protection is a leading provider of insurance backed guarantees for the home improvement industry. Covering renewables, insulation, glazing, general home improvements and roofing for domestic properties.
With over 1,000,000 policies registered, we work with all types of installers across the UK to provide financial protection for their customers.
How Does a Home Improvement IBG work?
The insurance backed guarantee is an important aspect of consumer financial protection. When an installer/builder completes a home improvement, they will provide a written guarantee to the homeowner. This guarantee will confirm a period of cover, in the unlikely event that something is faulty with the installation. The installer/builder will also provide information about product guarantees offered.
The insurance backed guarantee, underpins the installer/builder’s original written guarantee, and comes into effect in the event that they cease to trade and are unable to honour their written guarantee. The homeowner will then have the opportunity to make a claim on the IBG.
Why do I need an IBG?
For some, the insurance backed guarantee will be a mandatory requirement. This could be a stipulation required by a certification body or competent person scheme.
Those installers that may be receiving funding under the various government schemes for renewable or energy efficiency installations are required to register an IBG to receive the funding.
Other installers use the insurance backed guarantee as a sales tool to provide their customers with added peace of mind and confidence in their work. This is a great way to help brand reputation and hopefully win more quotations.
How much Does it Cost?
We do not charge any onboarding, subscription or monthly fees. We operate on a pay-on-demand process, meaning you’ll simply only pay for what you see on our price list. Our home improvement policies start from £12.32* per policy.
To see the full pricelist, click here.
*This price is inclusive of Insurance Premium Tax (IPT). Each registration made with Qualitymark Protection is subject to a registration fee of £1.95 +VAT.
What Period of Cover is Available?
There are various home improvement IBG periods of cover available. It is the installer’s decision as to how long they wish to take. We offer 1,2,5 & 10-year insurance backed guarantees for general home improvement installations.
More installers are opting for the 10-year policy for additional peace of mind for their customers. However, it is important to note that the original guarantee provided by the installer must match that of the insurance backed guarantee.
Why Join Qualitymark Protection?
Simply pay for the policies you need.
Peace of Mind
Give your customers the peace of mind that they desire.
Enhance your offering
Provide a superior service.
Free to join
No monthly or onboarding fees.
What our installers say...
Easy to use system. Have your own personal contact. Respond to queries efficiently.
Excellent service, nothing too much of a problem.
“Qualitymark is great for ourselves from a business point of view. We switched over to them a year ago and wouldn’t go back elsewhere. It works perfect for what we need and want for our customers.”
“We have been using Qualitymark for a while now and I can honestly say it has been great for business, the customers love that we can give them the QM insurance. The website is easy to use and the customer service is up there with the best, from the initial meeting right up to today, Mark and the rest of the team are always on hand to help and answer any queries we may have. We would definitely recommend Qualitymark Protection to any business in the Home Improvement sector.”
Made the process smooth and easy, very happy.
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
“Always a positive experience when dealing with Qualitymark Protection. I would recommend it to anyone.”
Genuinely a great asset to our company and a vitally important offering that helps build trust between us and our customers.
Always on hand to assist with any issues and help grow our business.
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Complete our online application form.
Your application is reviewed by our accreditation team.
Applications take 2-5 working days to process.
Frequently Asked Questions
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.