Fantastic company to work with.
Home Improvement Insurance Backed Guarantee
Qualitymark Protection is a leading provider of insurance backed guarantees for the home improvement industry. Covering renewables, insulation, glazing, general home improvements and roofing for domestic properties.
With over 1,000,000 policies registered, we work with all types of installers across the UK to provide financial protection for their customers.
How Does a Home Improvement IBG work?
The insurance backed guarantee is an important aspect of consumer financial protection. When an installer/builder completes a home improvement, they will provide a written guarantee to the homeowner. This guarantee will confirm a period of cover, in the unlikely event that something is faulty with the installation. The installer/builder will also provide information about product guarantees offered.
The insurance backed guarantee, underpins the installer/builder’s original written guarantee, and comes into effect in the event that they cease to trade and are unable to honour their written guarantee. The homeowner will then have the opportunity to make a claim on the IBG.
Why do I need an IBG?
For some, the insurance backed guarantee will be a mandatory requirement. This could be a stipulation required by a certification body or competent person scheme.
Those installers that may be receiving funding under the various government schemes for renewable or energy efficiency installations are required to register an IBG to receive the funding.
Other installers use the insurance backed guarantee as a sales tool to provide their customers with added peace of mind and confidence in their work. This is a great way to help brand reputation and hopefully win more quotations.
Home Improvement Insurance Backed Guarantees
We support a vast range of home improvements, including but not limited to:
Bathrooms
Kitchens
General Building
Extensions
Make an Enquiry...
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What our installers say...
Really good customer service, Sharon walked us via the complete process.
Genuinely a great asset to our company and a vitally important offering that helps build trust between us and our customers.
Always on hand to assist with any issues and help grow our business.
“Very helpful and professional staff; you always feel like nothing is too much trouble. Their service and their website is very efficient and I am very happy I chose them for our deposit protection and IBG insurance.”
Great business to work with, definitely recommended.
“Brilliant service easy to use very helpful company all-round would definitely recommend,”
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
Qualitymark Protection has helped us to offer a premium service to our clients, efficient, professional, and knowledgeable… a refreshing insurance experience.
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 2-5 working days to process.
Frequently Asked Questions
Qualitymark insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers. To join, you must first submit our online application form.
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.