Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
Heating Insurance Backed Guarantee
Qualitymark Protection is a specialist in heating insurance backed guarantees that cover such installations as heat pumps, boilers, heating controls, electric storage heaters, underfloor heating and more…
As a TrustMark Approved financial protection provider, we work with several of the main Consumer Codes and Certification Bodies such as MCS and RECC.
How Does a Heating IBG Work?
When a new heating system is installed, the installer will provide a guarantee among other documentation. This written guarantee will outline a period in which the installer will return to fix any problems.
The insurance backed guarantee underpins this, in the event that the installer goes out of business and is unable to honour their written guarantee. In this instance, the homeowner would have the ability to make a claim on the IBG.
Why Do I Need an IBG?
For any installer that is currently or thinking about becoming registered with MCS and/or RECC, then an insurance backed guarantee is a mandatory requirement to gain certification.
If you are a TrustMark Registered businesses you are also expected to provide financial protection.
An insurance backed guarantee is also a great selling tool to help provide your customers with added peace of mind and confidence, which could help to increase your quotation conversions.
We support a vast range of heating systems, including but not limited to:
Heat Pumps
Boilers
Heating Controls
Electric Storage Heaters
Start your IBG quote
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How much Does it Cost?
We do not charge any onboarding, subscription or monthly fees. We operate on a pay-on-demand process, meaning you’ll simply only pay for what you see on our price list. Some of our heating policies start from £12.32* per policy.
To see the full pricelist, click here.
*This price is inclusive of Insurance Premium Tax (IPT). Each registration made with Qualitymark Protection is subject to a registration fee of £1.95 +VAT.
What Period of Cover is Available?
For MCS-certified and RECC installers, it is a mandatory requirement that a minimum of a 2-year insurance backed guarantee is undertaken. For others, there are other periods of cover available, such as 1,2,5 and 10-year insurance backed guarantees available.
Why Join Qualitymark Protection?

Pay-on-demand
Simply pay for the policies you need.

Peace of Mind
Give your customers the peace of mind that they desire.

Enhance your offering
Provide a superior service.

Free to join
No monthly or onboarding fees.
What our installers say...
Great prices, and the support is excellent.
Have been working with Qualitymark Protection for some time now. excellent service with great staff. They’re always happy to help. Can’t recommend this company. enough!!!!
Fantastic company to work with.
Easy portal access & great insurance with plain English wording.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
“Qualitymark is great for ourselves from a business point of view. We switched over to them a year ago and wouldn’t go back elsewhere. It works perfect for what we need and want for our customers.”
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
Great value for money and peace of mind for our customers with an Insurance Backed Guarantee.
It is a pleasure to work with Qualitymark Protection. Great customer service. Everything is on time. No delay by phone or email. Easy to use. Кeep it up.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
Frequently Asked Questions
Qualitymark insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers. To join, you must first submit our online application form.
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.