Great service from the Qualitymark team. Always available for assistance. 5 Stars.
Renewable Technology Insurance Backed Guarantee
Qualitymark Protection provides insurance backed guarantees for solar PV, heat pump, EV charging points and other renewable technologies.
We are recognised as an appropriate Insurance Backed Guarantee provider by MCS & Renewable Energy Consumer Code. We are also the only TrustMark Approved financial protection provider that offers financial protection for renewable technologies.
How Does a Renewable IBG work?
When a renewable technology installation is complete, such as solar PV or a heat pump, the engineer will provide a guarantee to the homeowner. This guarantee will confirm a period of cover, in the unlikely event that something is faulty with the installation. The engineer/installer will also provide additional information about product guarantees too.
The insurance backed guarantee is slightly different to the original guarantee, in that it underpins it, in the event that the engineer/installer goes out of business and is unable to honour their written guarantee.
Why do I need an IBG?
The IBG is a mandatory requirement needed to become MCS-certified and to be onboarded with the Renewable Energy Consumer Code (RECC). Additionally, for those installers that are also TrustMark Registered, they are also expected to provide their customer with the appropriate level of financial protection.
Installers that may be installing under various government-funded schemes are also required to provide financial protection in the form of insurance backed guarantees. This is needed to receive the funding.
We support a vast range of renewable products, including but not limited to:
Heat Pumps
Solar PV
EV Charging Points
Battery Storage
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What our installers say...
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
“We have been working with Qualitymark for some time now, and find them an exceptional company to work with, they always keep us updated on any changes, I get a regular calls from Mark just checking all is good, and seeing if anything has changed, or needs updating. Would not want to work with any other companies to get our guarantees from.”
“Great company to work with, Website is easy to use, and our Relationship Manager is very helpful if I have any issues/queries.”
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
“Great company to work with, very easy to do business with. Our account manager is professional, helpful, and good fun to talk to.”
Great information provided, and an easy setup process.
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
Fantastic service and we are delighted to be able to offer this to our customers.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
Frequently Asked Questions
Qualitymark insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers. To join, you must first submit our online application form.
There are no charges involved in becoming an Accredited Installer with Qualitymark Protection. We do not charge any upfront, onboarding or subscription fees. We operate on a pay-on-demand basis.
Unfortunately, we do not provide commercial insurance backed guarantees at this time.
Qualitymark Protection does not notify building control, nor do we take partake in any site visits. We put our trust in you once accredited.
Yes, of course. We can provisionally accept you as a Qualitymark Protection Accredited Installer without your certification. However, only when we receive your certification will your account go live.